Dispensary operations management application

Background

Our client was a USA-based start-up. The founders happened to be pioneers in the tech domain and decided to establish their own company. They wanted to help make people’s lives more comfortable and use their tech skills to find an all-in-one solution to empower dispensaries. After in-depth research, they learned that owners and operators faced numerous challenges, mainly managing their work in a non-digital way, which resulted in errors. So they decided to launch a centralized hub with built-in capabilities to handle sales, inventory, HR, marketing, store maintenance, assignments, and finance administration. This system would become a connecting nexus for all employees within the dispensary.

Challenges

Basically, our customers had a clear concept and vision at this stage. They created mockups and some wireframes. But they needed a trustworthy tech partner who could build the correct architecture promptly with the option for rapid testing and develop all crucial functionality. And Reenbit was only too happy to help.

Solution

We assembled a team of 3 developers and provided full-cycle development. We started by constructing a robust and easy-to-extend architecture. Considering our client’s vision, we also created a design for this platform. We’ve developed the POS platform that automates all aspects of the dispensary ecosystem, including inventory management, Point of Sale, store operations, and employee management.

Features we have developed:

• Inventory management inside dispensary;
• Product registration and sale in the store or chain;
• Customer account administration;
• Integration with payment systems;
• Invoicing and cash tracking;
• Discount system;
• Document control system;
• Task and scheduling management;
• Work progress tracking and reporting;
• HR CRM for tracking promotions, salary, benefits, etc.;
• Trainings for employees;
• Job descriptions repository.

The most prominent challenge of managing a POS system was the potential for cyberattacks. POS systems present a large attack surface from the terminal to endpoints where data is stored. With ID-Check verification, encryption, and multi-factor authentication, we made the POS system secure enough to prevent malicious attacks.

To sum it up, we developed a reliable, multi-tenant system to administer all operational activities within dispensaries during one year of successful cooperation. Reenbit implemented the platform from scratch, which allowed us to use the latest technologies following the best practices.

Outcome

Our customers were thrilled with Reenbit’s help since we’ve built envisioned architecture, developed all demanded functionality and delivered a ready-to-use platform.

As a result, they successfully entered the market and are among the dispensary operations management software providers’ leaders.