Background
Our customer, Cloudbooking, is a market-leading UK-based workspace management company that delivers a cloud-based reservation eco-system for world-known companies like Fiserv, Intuit, Airbus, and Experian. They’ve been operating for more than 20 years and, during this time, have continually provided a dynamic response to the evolving needs of businesses and workplace leaders. Their primary goal is very straightforward: to help organizations make the right business decisions about their two most important assets, employees and real estate, by assisting the organizations to unlock the power of technology and data to solve the growing future of work challenges. Their solutions include room booking, desk booking, visitor management, car space management, and more.
Cloudbooking helps its customers manage vast amounts of internal real estate quickly and efficiently, enriching employee productivity and well-being. Additionally, they offer an intelligent insight system by analyzing data to enhance the workplace and employee experience.
CLOUDBOOKING IN NUMBERS:
2.5m+bookings processed every year |
1m+Cloudbooking users worldwide |
70+Countries represented by their clients |
Challenges
Standing at the forefront of a new digital workplace era, at the beginning of the Covid-19 pandemic, the Cloudbooking team decided to revolutionize its platform to ensure it could evolve and scale to meet the growing demands and challenges its customers faces in this new era of work. The Reenbit team was recommended to the Cloudbooking C-level management team and has shown great eagerness to become their technological partner. We signed a deal, which was the start of a successful alliance.
Solution
The decision to extend a team to another country was not easy for Cloudbooking, so we started with isolated tasks at first. We’ve begun by developing a notification system. This service served as a reminder for users about bookings and included an automatic notice email system, letting users know about booking updates or cancellations.
With time, the Cloudbooking team has experienced exceptional delivery from the Reenbit side and decided to work with our team as their own. During our cooperation, up to 15 members of the Reenbit team were fully integrated into the UK-based Cloudbooking unit.
In the second stage of our partnership, we’ve engineered a system for booking rooms. This included creating and configuring rooms at the administrator part and importing and exporting systems. To deliver this, we’ve boosted the existing architecture.
We proceeded later on to the development of synchronization of booking systems with Google and Outlook calendars. Integration with third parties is what makes Cloudbooking products unique and competitive on the market, and that’s why we’ve paid careful attention to the proper construction of these integrations. Also, we’ve helped with the development of car space management, equipment administration systems, and Covid-related service features.
Outcome
As a result of our partnership, the Cloudbooking team has achieved more rapid development and reached delivery goals on time. Currently, we’re continuing to strengthen our fruitful collaboration by:
- Helping existing Cloudbooking customers;
- Developing next features;
- Widening system integrations.
Feedback
Reenbit’s team is well-integrated with us, and they’re a key part of our business operations.